OPERATIONS management with VTS Activate

Streamline operations to overcome modern office challenges

The office has evolved, and today it’s more than just a tenant suite — it’s everywhere your tenants get work done. Meet the demands of the expanded workplace with a single command center to manage operations in an individual building and across your portfolio.

Operational excellence is possible with the right tools.

VTS Activate enables owners, property managers, and facilities teams to address tenant expectations with ease, creating a connected ecosystem across every space.

  • User management

    Manage roles and permissions across your portfolio and within each building to ensure staff and tenant admins have access to the right tools.

  • Work order management

    Enable staff and tenants to create, modify, and track work order requests from their app.

  • Preventative maintenance

    Ensure building upkeep is prioritized and work gets done with automated scheduling.

  • Amenity management

    Let your tenant network discover your amenities, book them and any add-ons, and capture fees and information in one place.

  • Communication management

    Streamline communication with teams, tenants, and their talent so updates and emergency alerts get through.

  • Centralize building details

    Ensure tenants can access key details like WiFi, the retail directory, and tenant handbooks at their fingertips.

  • Flex space management

    Adapt to changing tenant needs by offering flexible work areas that also open up opportunities for growth.

  • Collect payments

    Streamline bookings for amenities, hot-desks, and more. Easily and securely collect needed tenant payments or fees in advance.

  • Centralized operational tools

    Consolidate systems and provide a greater level of efficiency in daily operations.

  • Workflow engine

    Automate notifications and alleviate friction for work orders, waste management, deliveries, and cleaning.

  • Tailored experiences

    Configure personal experiences by adapting everything from tenant access and payments to guest invitations.

  • Operational insights

    Leverage real-time insights to track performance for each space and building, and make effective operational decisions.

Leverage the right technology to scale winning operational strategies

Safe and seamless operations are table stakes for tenants wherever they want to work. Exceed your tenants’ expectations by providing operational excellence in every space across your portfolio. Make every maintenance request, hot-desk booking, and amenity experience consistent with VTS Activate to keep tenants coming back to your space.

Manage your spaces, amenities, and reservations

From conference spaces, to flex desks, to loading docks, or an umbrella, it’s simple for property teams to manage each space and their reservations. With highly configurable settings, property teams can ensure spaces are booked at the right time, for the right duration, and even make sure time is blocked to set up for the next booking. Let tenants discover your spaces, book them with ease, get details, submit payments, submit special requests, and even add catering.

Centralize and consolidate
your systems

Streamline top tasks and critical operational workflows with integrations to the industry’s leading operations, access, and accounting systems. By connecting and consolidating
existing systems into one centralized platform, your property teams save time and reduce data entry across multiple tools. In turn, it’s easy for staff to create an exceptional front-end experience for tenants.

Make meaningful changes fueled by tenant data

VTS Activate empowers you and your property teams to understand operational performance and effectively deliver what tenants are looking for. Track amenity use, work order metrics, revenue data, and tenant feedback to make informed decisions about your spaces. With powerful tenant insights, you can anticipate their every need and support your retention strategies.

Optimize work order management for the modern workplace

Digitizing work orders with VTS Activate makes it easy for your property team to maintain efficient workflows and stay on top of priority tasks. With configurable settings, staff can collect the right information in each building, view details in a central dashboard, and streamline how they manage requests. Get ahead and optimize staffing by managing preventative maintenance tasks, automating staff assignments, schedules, escalation rules, and notifications. Submitting work orders in-app is seamless for tenants with visibility on progress to mitigate concerns and build trust with property staff.

Explore everything VTS Activate has to offer.

DISCOVER VTS ACTIVATE

VTS Activate drives unparalleled tenant engagement and building operations all from one central platform.

See VTS Activate in Action

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